Shipping policy

Shipping Policy:

Thank you for visiting and shopping at One Touch Linens. Following are the terms and conditions that constitute our Shipping Policy.

Domestic Shipping Policy:

Shipment processing time All orders are processed within 1-2 business days. Orders are not shipped on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Shipping rates & delivery estimates:

Shipping charges for your order will be calculated and displayed at checkout.

For All Products and Discount Certificates

USPS First Class (Under 1 Pound) 2-8 business day Calculated at Checkout

USPS Priority 1-2 business days Calculated at Checkout

UPS Ground 1-2 business days Calculated at Checkout

* Overnight delivery is only available for orders with delivery addresses within the continental United States.

We ship to P.O. boxes or APO/FPO addresses

Shipment confirmation & Order tracking:

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Customs, Duties and Taxes:

One Touch Linens is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages:

One Touch Linens is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim.

International Shipping Policy:

We currently do not ship outside the U.S.